Refund policy

At Peak Velocity, customer satisfaction is our priority. We want you to feel confident when purchasing our products, and we are committed to providing quality items and reliable support.

Returns

You may request a return within 30 days of receiving your order if the product meets the return requirements below:

• The item must be unused, in its original condition, and in the original packaging.
• The product must not be cut, installed, modified, or damaged after delivery.
• Proof of purchase is required to process your return request.

To start a return, please contact our customer support team with your order details and the reason for the return. We will provide instructions on the next steps.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method. Please allow time for your bank or payment provider to complete the transaction.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. We will review the issue and work to provide a suitable solution, including a replacement or refund when applicable.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to an error on our part.

Contact Us

For questions about returns or refunds, please contact:

Peak Velocity
Website: peakvelocity.shop
Phone: +12095187672

We appreciate your business and are committed to making your shopping experience with Peak Velocity simple and reliable.